What time will you arrive?

We require 60 minutes prior to the rental start time to set up.

How much do you require for deposit?

Upon emailing us your filled-in contract, we will send you a 50% down deposit invoice which is due upon receipt. The remaining amount is due 14 days prior to the event. If scheduled within a timeframe less than 14 days in advance of Client’s Event the total amount is due in FULL. Payment can be made using any major credit card.

How much space is needed for the Photobooth?

A 10W x 10L Ft space is preferred to accommodate booth setup. A minimal of 8W x 9L Ft space is required. We will need to be within 10 Ft of a working power outlet. If your event is outside, you must provide all of the above PLUS level ground. It is the clients’ responsibility to ensure adequate space for equipment for operation as listed.

What if Inclement weather occurs during my outside event?

For outdoor events, In the event of inclement weather or weather conditions such as high humidity, extreme heat, rain/mist and/or strong wind, we will require an alternate indoor location on the same day and time of the scheduled photo booth rental. For outdoor events, client is responsible for ensuring that the photo booth is under protective covering and level ground.

What if I need to change or cancel my date?

Any request for a date change must be made in writing at least thirty (30) days in advance of the original event date. Change is subject to photo booth availability. If there is no availability for the alternate date, the non- refundable reservation fee shall be forfeited and event cancelled. If event is cancelled by the client for any reason, the non-refundable reservation fee is forfeited. Refunds are only granted in acts of natural disaster or otherwise as a courtesy at the discretion of A'luxe Photobooth Co.